Course Information Page

Instructor Contact Information
  CBTE164 - Intro To Microsoft Outlook
  Mode of Delivery:  Fully Online
  (Fully Online = All class meetings are conducted online with no on-campus instruction or exams)

Daisy Le

San Diego Mesa College
7250 Mesa College Drive
San Diego, CA 92111-4998

(after 01/30/17, please use the mail in the Blackboard course to contact me. Thanks.)


Second 8 Week session from 10/16 to 12/16/17

Students can access the class at on 10/16/2017

Textbook and Course Material Requirements

MSFT Office 365 & Outlook 2016 - Intermediate

By: Freund/Enger/Hoisington

ISBN: 978-1-305-87114-4          New: $164      Used: $123

Publisher:  Cengage Learning


Required Microsoft Outlook 2016 software -- WIndows flatform

Ordering Information:
San Diego Mesa College Bookstore
7250 Mesa College Drive
San Diego, CA 92111 - 4998


See District Online Schedule for official list of required and optional textbooks and materials for this class.
Purchase Textbooks Online at the SDCCD Online Bookstore

Hardware and Software Requirements

Hardware and Software:
To successfully complete this online course, you will be required to meet the minimum hardware and software requirements. View Hardware and Software Requirements.

Internet Browser:
You must use a supported Internet browser in order to successfully work in Blackboard, the online course management system for this course. To see a list of supported Internet browsers, click here.

Course Description

This course is an introduction to the features of Microsoft Outlook. Students learn how to manage messages, schedule appointments, organize and manage tasks and contact lists, and customize Outlook. This course is designed for students intending to use Microsoft Outlook for academic, professional and/or personal purposes. Associate Degree Credit & transfer to CSU.



ENGL 047A or ENGL 048 and ENGL 049, and CBTE 094 or CBTE 101, and CBTE 114, each with a grade of "C" or better, or equivalent, or Assessment Skill Levels W5/R5.



Use REG-E to enroll.  After enrolling you can access the class at on the first day of semester.


Course Objectives

Upon successful completion of the course the student will be able to:

  • Managing Email Messages with Outlook
  • Managing Calendars with Outlook
  • Managing contacts and personal contact information with Outlook
  • Creating and managing Tasks and Notes with Outlook
  • Customizing Outlook options

Student Learning Outcomes (SLOs)

Upon successful completion of the course the student will be able to:

  • Use the Outlook program to open, view, reply, forward, save, and print e-mail messages.
  • Identify the appropriate message management tools to follow up on an email.
  • Selet the appropriate view of a calendar based on the needs of the end users and print it.
Application and Registration Information


  1. Complete Online Application (for new SDCCD students). Go to Student Web Services
  2. Receive registration appointment and instructions by email or mail.
  3. Register online at the Reg-e, our online registration system.
  4. Make sure that you pay your tuition so that you don't lose your registration!   Fees and Tuition Information.
  5. Order textbooks online. Visit our online bookstore.
  6. After completion of registration on Reg-e, and several days prior to the start of the semester, you will receive an email with course login instructions. If you don't receive an email please go to and login on the first day of class as follows:

    Type your Blackboard Username = 7-digit College Student Identification (CSID) number
    Type your Password =  mmddyyyy (your birthdate with no hyphens, slashes, or spaces)

    For example:  1010101 (CSID number used at registration)
                           06231980 (password for the birthdate June 23, 1980 )
  7. If this course is closed, please login to Reg-e to be placed on a waitlist. If the waitlist is full, you will not be able to add your name to the waitlist.

You will not be able to login to your online course until the first day of the semester!!!
You must login to your online course on the first day of the session to avoid your enrollment being dropped.
Follow the login instructions at

Additional Information

** For additional help, I will be offering face-to-face workshops on selected  Fridays at Mesa Learning Resource Center 4th floor.  Check the course syllabus for date / time and email me in advance for an appointment.


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