While using Blackboard/WebCT, if you are unable to view discussion postings, quiz windows, open email and download links, then you need to disable pop-up blocking.
Depending on the pop-up blocking software you are using, you may be able to set the Blackboard/WebCT server as an allowed site, or you may need to disable the pop-up blocker while using Blackboard/WebCT.
Pop-up blockers work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent WebCT from performing properly.
To disable pop-up blockers for Blackboard/WebCT:
- Search your hard drive for any software with "pop-up" in the name. Disable it or set http://online.sdccd.edu as an allowed site. Examples of popular pop-up blocking applications include:
- Pop-Up Stopper
- Pop-Up Defender
- Pop-Up Zapper
- Pop-up blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Disable the relevant setting in the program or set both http://webct.sdccd.edu and http://online.sdccd.edu as allowed sites. Examples of programs that include pop-up blocking functions include the following.
Note: Click the links to read configuration information. If there is no link, refer to the Help in the affected program.
